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Half Year 2020 Direct Line Insurance Group PLC Earnings Call Transcript
Ladies and gentlemen, welcome to the Direct Line 2020 H1 results. My name is Rachel, and I'll be coordinating today's call. (Operator Instructions) I'll now hand over to your host, Penny Wilson, to begin. Penny, please go ahead.
Good morning, everyone. Thank you for joining myself and Tim today for our half year results presentation. I'd like to start by saying how incredibly proud I am of everything that we've achieved so far this year. Being in this position, given the unprecedented environment we've been trading in, is testament to our strategy and our people.
Starting with the highlights on Slide 3. We focused on being a force for good and have supported our customers, our people, key workers and local communities through the crisis. And we traded well. The momentum we saw at the end of 2019 and into Q1, has begun to return. We delivered 2% growth in our Direct own brand policy counts. Operating profit of GBP 265 million and improved the quality of our earnings even
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