Full Year 2018 Royal Bank of Scotland Group PLC Earnings Call Transcript
Good. Thank you. Good morning, ladies and gentlemen, and thank you for coming. In 2018, the bank delivered, in our view, a good financial performance despite an uncertain economic outlook and a highly competitive environment, especially in the mortgage market.
Paying a dividend for the first time in a decade showed the progress we've made in building a stronger, safer bank that's capable of delivering improving returns for shareholders. We also managed a smooth transition from our excellent previous CFO, Ewen Stevenson, to his equally outstanding former deputy, Katie Murray.
Last year, the bank resolved its last remaining major legacy issues: the final settlement with the U.S. Department of Justice relating to RMBS; strengthening the bank's pension fund; and the progress we made on an alternative solution to reducing our market share in the small business market, the former Williams & Glyn program, where all important steps in putting the steps in the past behind us.
With those problems
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