Q3 2020 ING Groep NV Earnings Press Conference Transcript
Thank you for joining the ING Third Quarter 2020 Media Call. I'm happy to give the floor to the CEO of ING, Steven Van Rijswijk. Please go ahead, sir.
Yes. Thank you very much, and welcome. Thank you for joining us on this call.
On the call with me is Tanate Phutrakul, our CFO and Interim CRO; as well as Karst Jan Wolters, the Head of Risk. We will give you an update of the developments of our results for the third quarter of 2020.
The pandemic continues to have significant impact everywhere, with the second wave in Europe and the U.S. putting further pressure on consumers and businesses. Helping colleagues, customers and communities safely through the dynamic remains a top priority.
In that context, the current environment underscores the strength of our digital business model as we continue to grow primary customers. This customer -- this quarter, again, we had an additional 213,000 customers that have chosen us as their go-to bank. We see the
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