Royal Bank of Canada (NYSE:RY)

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Zendesk Inc Call Hosted By RBC Capital Markets Transcript

May 27, 2020 / 07:00PM GMT

Release Date Price: $66.97 (+5.00%)

Transcript

Aleksandr J. Zukin

RBC Capital Markets, Research Division - MD of Software Equity Research & Analyst

Thank you all for joining us today. We're -- I'm very pleased to be joined by Zendesk's President and Head of Sales, Norm Gennaro; and Marc Cabi, one of my favorite IR people on Wall Street -- or in the software ecosystem, better yet. So as usual -- so my name's Alex Zukin. I cover enterprise software for RBC. As per usual with these calls, guys, please do ask questions in the forum. I will make time and ask them. I have confirmed that that is good with Zendesk.

So with that, Norm, Marc, it is a pleasure to be speaking with you guys. And a lot's changed, I would say, Marc, since last time we did this call. But Norm, since we have you, I guess there's a lot to get into. But let's start with the question that probably you're getting asked all the time these days, which is where you see the market today and compare it -- and by market, I mean, the selling environment -- versus where things stood when you reported earnings a month ago. How has the selling environment improved, changed, gotten

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