National Bank of Canada at Scotiabank Financials Summit Transcript
So Laurent, it's good to see you.
Good to see you. Thank you for having me.
In Toronto. Yes, it's our pleasure. Always great having the opportunity to sit down with you. I thought we'd start off the conversation with a topic that I think is really front and center. It's come up a lot today. A big focus, obviously, during the earnings season that just passed, and it's really related to both a more challenging revenue environment in Canada and then the expense control that's required in order to adjust to that revenue environment. So maybe first, speaking from an expense perspective, National Bank delivered 3 quarters in a row of negative operating leverage. Expenses looked good, but there was negative operating leverage, and we've seen a little bit of a pattern there.
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