Poste Italiane SpA Capital Markets Update, 2019 Results and 2020 Guidance Transcript
Thank you for joining us today and for your continued support for Poste Italiane ongoing transformation. Today, I'm going to provide a progress report 2 years into Deliver 2022 plan and almost 3 years since the current management took charge. I will focus on the key drivers of our performance and outline our operational priorities for 2020. I will then hand over to Guido to present our 2019 financial results and 2020 guidance. As usual, we will then be pleased to answer your questions.
We wanted to start by addressing -- the impact of the COVID-19 situation. As I know, it is in front of mind for everyone. As a business, we're taking all necessary precautions to support national efforts to prevent the spread. This include the temporary closure of 13 post offices and the suspension of postal services in the affected communities. We have then since reopened the post office and restarted mail and parcel distribution in the affected areas. The closure represented less than 0.01% of our network, and normal service has now resumed in all
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