Full Year 2020 Marks and Spencer Group PLC Earnings Call (Q&A Session) Transcript
Hello, and welcome to the M&S full year results and its Q&A. I will pass you over to Archie Norman, our Chairman. Please begin.
Good morning, everybody. It's Archie here. I'm very sorry as I can't see you all, of course. I did suggest we should do this as a team's presentation, but I was told it wasn't technically reliable. So we'll have to -- you'll have to settle for the sound of our voices.
I'm here with Steve Rowe, Chief Executive; and David Surdeau, who's our acting Finance Director prior to Eoin Tonge's arrival. I did just want to say a word. David has very kindly agreed to join us a few months back. I think he was looking forward to a reasonably tranquil interim role prior to his next assignment, and it hasn't quite turned out that way. So we're extremely grateful to David to seeing us through this turbulent period.
Look, we're going to go to Q&A. All I've got to say is that, obviously, this is financially a bit of a loss year for us, but we're very
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