KeyCorp at Goldman Sachs Financial Services Conference (Virtual) Transcript
Up next, we are once again happy to have KeyCorp. Key entered the downturn in a position of strength, driving positive operating leverage for 7 straight years, and thus far, has been successful in changing the narrative around its risk profile, which has much improved since the last downturn. More recently, focus has shifted to enhancing its digital investments and driving growth on the consumer side across both mortgage and Laurel Road, 2 initiatives that we look forward to hearing more about today.
Joining us from KeyCorp is Chris Gorman, who is a veteran of the GS Conference, but he joins us today for the first time as Chairman and CEO. Also joining him is CFO, Don Kimble.
So with that, I'm going to turn it over to Chris for a -- he's going to make some opening remarks, and then we're going to get into Q&A. Chris?
Great, Ryan, and thank you. It's great to be part of your conference again this year
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