Q1 2021 Via Varejo SA Earnings Call Transcript
Good afternoon, and I hope you are all doing well. We are digital. We are a powerful ecosystem that's open to innovation, we're a marketplace, and we have customers at the center of our business. Just recently, we had the transition from the transactional retail model to a relationship-based platform model, where we focus on the customer base, increase the lifetime value of the customer and the ongoing improvement of the customers' experience. The initial results of this transformation are already apparent, and we're going to present these with you today. The slides through this presentation are available for download on the IR investment site. This presentation is being broadcasted by our YouTube channel and it has simultaneous translation into English. We will have a quick presentation on the earnings and results. And then after, of course, we'll open up for Q&A.
Now I would like to invite Roberto, our CEO to begin the presentation of Via's results for the first quarter of 2021. Roberto, it's all yours.
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