Lloyds Banking Group PLC Group Strategy Update Transcript

Mar 20, 2024 / NTS GMT
Charles Alan Nunn - Lloyds Banking Group plc - Group Chief Executive & Executive Director

Good afternoon, everyone, and welcome to our third investor seminar. During these events, we provide more details on our strategic growth priorities. Today's session will focus on 2 areas of our group that have distinct opportunities but work closely together to deliver better outcomes for our customers, our mass affluent and our insurance, pensions and investment businesses. We're starting to deliver real momentum in both areas, and we believe we have a clear vision to build a differentiated proposition over the coming years.

I'm joined today by Jo Harris, the CEO of our Mass Affluent business; and Chira Barua, the CEO of our Insurance Pensions & Investments or IP&I business. As per usual, I'll provide a few introductory remarks about the businesses and the opportunity we see before handing over to Jo and Chira. Following the presentation, we'll have plenty of time for your questions.

So let me start on Slide 2. The key messages that I'd like you to take away from today's session are as

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