Feb 15, 2019 / 09:30AM GMT
Howard John Davies - The Royal Bank of Scotland Group plc - Chairman of the Board
Good. Thank you. Good morning, ladies and gentlemen, and thank you for coming. In 2018, the bank delivered, in our view, a good financial performance despite an uncertain economic outlook and a highly competitive environment, especially in the mortgage market.
Paying a dividend for the first time in a decade showed the progress we've made in building a stronger, safer bank that's capable of delivering improving returns for shareholders. We also managed a smooth transition from our excellent previous CFO, Ewen Stevenson, to his equally outstanding former deputy, Katie Murray.
Last year, the bank resolved its last remaining major legacy issues: the final settlement with the U.S. Department of Justice relating to RMBS; strengthening the bank's pension fund; and the progress we made on an alternative solution to reducing our market share in the small business market, the former Williams & Glyn program, where all important steps in putting the steps in the past behind us.
With those problems
Full Year 2018 Royal Bank of Scotland Group PLC Earnings Call Transcript
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